Secure Shopify Checkout
Product checkout is handled through Shopify. Shopify processes cart, payment, taxes, order details, and checkout security.
Trust the standard
Built With Integrity
Layko is being built around discipline, purpose, and integrity. This page explains how orders, support, privacy, and giveback nominations are handled.
Customer confidence
Clear expectations before anyone checks out.
Direct Contact
Order questions, product questions, suggestions, and nomination messages go to laykodesign@outlook.com.
Order Updates
Order confirmations and tracking details follow the Shopify checkout flow when tracking is available.
Simple policies
No fine-print energy.
Shipping
Most orders ship within 3-7 business days after processing when the product is available. Shipping times may vary by product, fulfillment partner, and carrier movement. Tracking is provided when available.
Returns & Exchanges
Unworn, unused apparel may be eligible for return or exchange within 30 days of delivery. Items must be in clean, original condition. Final approval depends on product condition and order details.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, contact Layko with your order number and clear photos so the issue can be reviewed and made right.
Support
Email laykodesign@outlook.com for order help. Layko aims to reply within 2 business days.
Privacy
Product suggestions and family nominations are sent by email and should be reviewed privately. Layko should not publish personal family stories without clear permission.
Giveback Transparency
A portion of selected drops is built to support working-class families. Nominations are reviewed privately and are not a guarantee of assistance.
FAQ
Straight answers before checkout.
How long does shipping take?
Most orders ship within 3-7 business days after processing when the product is available. Tracking is provided when available.
What size should I order?
Check the size guide on the Shop page before ordering. If you are between sizes or want more room, consider sizing up.
Can I return a shirt?
Unworn, unused apparel may be eligible for return or exchange within 30 days of delivery, depending on condition and order details.
What if my order arrives damaged?
Email Layko with your order number and photos so the issue can be reviewed.
Where are orders fulfilled?
Checkout is handled by Shopify. Fulfillment may vary by product and production partner.
How does the giveback work?
A portion of selected drops is built to support working-class families through private nomination review.
How do I contact Layko?
Email laykodesign@outlook.com.
When will new drops release?
Join the Layko First Drop List on the homepage for product, book, and giveback updates.
The standard stays the same
Pressure builds. Integrity protects.
Layko is for people who carry responsibility with pride. Trust matters because the brand is not only selling products; it is building around people, families, work, sacrifice, and earned respect.